Privacy
Policy

1. General information

TehnicalDent, headquartered at Str. Sarmizegetusa 24/1, Chișinău, Republic of Moldova, is committed to protecting the confidentiality of your personal data. This privacy policy describes how we collect, use, store, and protect the personal information you provide through our website and services.

2. Data we collect

In the course of our activity, we may collect the following categories of personal data:

• •Identification data: name, surname, phone number, email address
• •Medical data: dental medical history, X-rays, treatment plans, information about oral health status
• •Communication data: messages sent through the contact form, appointment preferences, requested service
• •Technical data: IP address, browser type, device information (automatically collected when visiting the website)

3. Purpose of data collection

Your personal data is collected and processed for the following purposes:

• •Scheduling and managing consultations and treatments
• •Providing the requested dental medical services
• •Communicating with you regarding appointments, treatments, and recommendations
• •Improving the quality of our services
• •Complying with legal obligations regarding medical documentation

4. Legal basis for processing

The processing of your personal data is carried out based on the following legal grounds: your explicit consent (given by completing the contact form or upon presentation at the clinic), execution of a medical services contract, the operator's legal obligations regarding medical documentation, and the operator's legitimate interest in improving services.

5. Data storage and security

Your personal data is stored in secure systems and is protected by appropriate technical and organizational measures against unauthorized access, loss, or destruction. Medical data is retained in accordance with applicable legislation regarding medical documentation. Data collected through the contact form is stored on secure servers and is accessible only to authorized personnel.

6. Data sharing

We do not sell, rent, or share your personal data with third parties, except in situations required by applicable legislation or when necessary for the provision of medical services (for example, partner dental laboratories for prosthetic work).

7. Your rights

As a data subject, you have the following rights:

• •Right of access you can request information about the personal data we hold
• •Right to rectification you can request correction of inaccurate data
• •Right to erasure you can request deletion of data, subject to legal obligations
• •Right to restriction you can request limitation of data processing
• •Right to portability you can request transfer of data to another controller
• •Right to object you can object to data processing in certain situations

8. Cookies

Our website may use technical cookies necessary for the proper functioning of web pages. We do not use marketing or user behavior tracking cookies.

9. Contact

For any questions related to personal data protection or to exercise your rights, you can contact us at: